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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Danyale Q. Hunter

April 19, 2025

5  out of  5
rating by Danyale Q. Hunter
"I've worked with Sandra for 20 years and she's always assisted me with new policies throughout my different phases of life. Great customer service and she is timely with responses via email."
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fgtw96way

February 17, 2024

5  out of  5
rating by fgtw96way
"Even though I don't go to them no more since they are in Oakland Co ,Tim and Sandra are still the best, love State Farm for over 35 years and they show always still "like a good neighbor and family""
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Ed

January 5, 2024

1  out of  5
rating by Ed
"How about 0 stars I hold them responsible fory fathers death."
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clay whicker

March 24, 2023

5  out of  5
rating by clay whicker
"Excellent Service! We have worked with Tim Ross and Sandra Smith for almost 20 years and they have ALWAYS provided us with excellent advice, service and coverage for all of our insurance needs. If you are looking for a great agent, call Tim Ross! He will take good care of you and your family."
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Marnita Lloyd

December 22, 2021

5  out of  5
rating by Marnita Lloyd
"My family and I have been with State Farm for years. My agents Tim Ross and Sandra Smith have been nothing but friendly, courteous, and professional. They have always given thorough advice when it comes to insuring our home and automobiles. They are truly like "good neighbors". They definitely have looked out for us. I highly recommend them!"
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Lo Qo

October 25, 2021

5  out of  5
rating by Lo Qo
"Cool people ever since I moved from Oregon super helpful ."
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Kelly McDoniel

August 5, 2021

5  out of  5
rating by Kelly McDoniel
"This is the best insurance agency that I have ever dealt with. Sandra and Tim are great to work with and have always been there when I needed them. I highly recommend this agency!!!"
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Mike Perzzy

April 1, 2021

5  out of  5
rating by Mike Perzzy
"Tim Ross has been my insurance agents for 25yrs! Tim and Sandra are very professional and responsive when I have needed them to handle all my insurance needs. If you are in the market for insurance I would highly recommend Tim Ross! 25yr anniversary gift for 25yr clients?? Hint hints."
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Velma Tinch

March 22, 2021

5  out of  5
rating by Velma Tinch
"I love my State Farm agent! Tim Ross and Sandra are great. Sandra is always very pleasant and helpful. She has helped me out of a few jams. I have been insured with them for over 10 years and would definitely recommend them if you need a good agent. Thank you Tim and Sandra for the great service.!!"
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Jaci Churan

February 10, 2021

5  out of  5
rating by Jaci Churan
"My husband and I have had all of our insurance needs covered by SF through this office for almost 20 years now. They are always prompt, professional, kind and willing to work with us for whatever we have needed. Sandra and Tim are the best out there - don't search any further for a State Farm agent!"
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Kelly Thompson

June 25, 2020

5  out of  5
rating by Kelly Thompson
"We've always had top notch service from Tim Ross. Quick to respond, friendly in nature, and always eager to help us save money and explain our options. I would highly recommend Tim Ross."
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Monique Williams

January 15, 2015

1  out of  5
rating by Monique Williams
"Don't go to this office. Very rude. They never pickup the phone. Was not helpful then I had to report a claim. I had to call another State Farm office."
We responded:
"We've never had an insured by the name of 'Lacey Robinson'. That being said, she must have confused us with another State Farm office, please disregard this review."