State Farm® Insurance Agent Tim Ross
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What our customers say about us...
Tom Hartwig
June 1, 2026
"I've been with State Farm - Tim Ross agency for over 5 years now, and I'm very pleased with the level of service we have received. Sandy has been pleasant, patient and knowledgeable about answering my questions, and spent time digging out the info that wasn't readily available. She's recommended good options I was unaware of. The transparency and friendly, personal service are a breath of fresh air after the last insurance company we left. Complaints? Sure - I am dismayed with the way costs of homeowners and car insurance have gone up the last couple years. But State Farm remains competitive with other companies on cost, and second to none on claims resolution. Five stars!"
Lynn Hartwig
June 1, 2026
"I’ve been delighted with exceptional service for 6 years now from our State Farm agent Sandra Smith. Sandra is very knowledgeable, professional, honest, & kind. Sandra has explained billing details & encouraged me to try the “drive safe & save” discount which I like. Whether filing a claim or answering questions, I always feel confident Sandra wants what’s best for us."
Barbara Houser
June 1, 2026
"I am so happy we switched to State Farm! I had no idea how much our former company has been over-charging us for auto and home insurance. I can’t say enough about how extremely helpful Sandra was, answering my questions and setting us up with great coverage. She is thorough, thoughtful, and very friendly. I highly recommend this team for your insurance needs."
Kathy Cruse
May 29, 2026
"I changed insurance on my autos and home. I'm so glad that I went with Sandy and Tim Ross. They went over and above to help me get the best insurance for all my needs. Eliminated a lot of anxiety for me in explaining what works best. I highly recommend them!!"
Danyale Q. Hunter
April 19, 2025
"I've worked with Sandra for 20 years and she's always assisted me with new policies throughout my different phases of life. Great customer service and she is timely with responses via email."
fgtw96way
February 17, 2024
"Even though I don't go to them no more since they are in Oakland Co ,Tim and Sandra are still the best, love State Farm for over 35 years and they show always still "like a good neighbor and family""
Ed
January 5, 2024
"How about 0 stars I hold them responsible fory fathers death."
clay whicker
March 24, 2023
"Excellent Service! We have worked with Tim Ross and Sandra Smith for almost 20 years and they have ALWAYS provided us with excellent advice, service and coverage for all of our insurance needs. If you are looking for a great agent, call Tim Ross! He will take good care of you and your family."
Marnita Lloyd
December 22, 2021
"My family and I have been with State Farm for years. My agents Tim Ross and Sandra Smith have been nothing but friendly, courteous, and professional. They have always given thorough advice when it comes to insuring our home and automobiles. They are truly like "good neighbors". They definitely have looked out for us. I highly recommend them!"
Lo Qo
October 25, 2021
"Cool people ever since I moved from Oregon super helpful ."
Kelly McDoniel
August 5, 2021
"This is the best insurance agency that I have ever dealt with. Sandra and Tim are great to work with and have always been there when I needed them. I highly recommend this agency!!!"
Mike Perzzy
April 1, 2021
"Tim Ross has been my insurance agents for 25yrs! Tim and Sandra are very professional and responsive when I have needed them to handle all my insurance needs. If you are in the market for insurance I would highly recommend Tim Ross! 25yr anniversary gift for 25yr clients?? Hint hints."
V T
March 22, 2021
"I love my State Farm agent! Tim Ross and Sandra are great. Sandra is always very pleasant and helpful. She has helped me out of a few jams. I have been insured with them for over 10 years and would definitely recommend them if you need a good agent. Thank you Tim and Sandra for the great service.!!"
Jaci Churan
February 10, 2021
"My husband and I have had all of our insurance needs covered by SF through this office for almost 20 years now. They are always prompt, professional, kind and willing to work with us for whatever we have needed. Sandra and Tim are the best out there - don't search any further for a State Farm agent!"
Kelly Thompson
June 25, 2020
"We've always had top notch service from Tim Ross. Quick to respond, friendly in nature, and always eager to help us save money and explain our options. I would highly recommend Tim Ross."
Monique Williams
January 15, 2015
"Don't go to this office. Very rude. They never pickup the phone. Was not helpful then I had to report a claim. I had to call another State Farm office."
"We've never had an insured by the name of 'Lacey Robinson'. That being said, she must have confused us with another State Farm office, please disregard this review."